With the automatically integrated chat function within the ERP system, brixxbox offers the possibility to exchange information on specific data records quickly and easily. The function “Integrated Chat” is automatically included in the brixxbox.
Integrated chat: The advantages of the brixxbox function at a glance
Quick and easy communication with colleagues
The chat function enables easy and fast communication with colleagues. No annoying e-mails are necessary; thanks to the direct assignment to the corresponding data record, there are also no more misunderstandings.
Always up to date
The integrated chat function is currently unique in the field of ERP software. Be a pioneer and give both your employees and your customers a comfortable and modern way of communication with the integrated chat.
Never lose the overview! Each relevant chat is stored at the customer’s location if desired and enables you to gain insight into the history in the future as well.
Personal contact between you and your customers
The chat function allows you to enter into direct, personal contact with your customers at any time.
How the integrated chat of brixxbox works
The chat function in brixxbox is based on data sets. With the appropriate authorization, each user in a data record can start a discussion with colleagues or customers simply by clicking a button.
Customers or other persons who are not users in the workspace can also participate in the conversation via a special link without having to create an account. Which part of the data set external users (e.g. customers) can see is of course freely definable.